Whoever installed it, whatever brand it is. Most faults we diagnose over the phone for free, and the rest we fix on site without starting over from scratch.
[ OUR WORK, PALM BEACH COUNTY ]One input shows a black screen. The rears cut out halfway through a movie. There are four remotes on the coffee table and the only person who understood the wiring moved to Georgia.
You don't need a new system. You need someone who can read the one you have. We trace the signal from source to speaker, find the actual fault, and fix that, instead of quoting you a rip-and-replace because it's easier to sell.
One is enough. All five is a Tuesday for us.
The order matters. We don't touch a screwdriver until we know what's wrong, and we don't leave until you can explain to the next person what we did.
Text us a photo or a short video of what's happening. Max reads the gear, the wiring, and the symptom, and tells you straight whether it's a five-minute fix, a visit, or a part. No charge for the call.
On site, we trace the signal path end to end: sources, receiver, HDMI handshakes, speaker runs, network. Faults get fixed at the fault, not patched around, and every setting we change gets written down.
The closet nobody wants to open becomes a rack any technician could service: runs labelled at both ends, gear ventilated, power sequenced, and a one-page map taped inside the door.
Call or text with what's happening. You'll get an honest read on what it likely is and what fixing it should cost, before anyone drives anywhere.
We show up with the parts the diagnosis pointed to, trace the fault, fix it, and test every source and every speaker before we call it done.
You see exactly what was wrong and what changed. Remotes get simplified, settings get written down, and you get a number to text if it ever acts up again.
Still unsure? Send a photo of your setup and we'll tell you what we see. No charge, no obligation.
Most of what we fix, someone else installed. It doesn't matter who, or how long ago. We document what's there, find the actual fault, and tell you what's worth keeping. You're never pushed to replace gear that still works.
Not sure which one you need? Start on the homepage or send a photo of the setup and we'll point you the right way.
Send a few details, or better, a photo of the gear. Most problems we can size up before we drive, so the visit is the fix, not the guesswork.
A few details and a photo of the setup is all it takes. You'll hear back with a straight answer, usually the same day.